Entries by don

Three elements of a great interactive voice response (IVR)

When clients send me IVR trees to voice, the scripts are already written, usually very methodically crafted, and debated over – even hotly contested among groups of decision makers within companies. In extreme cases, the script has even made its way through the legal department for final approval. It’s a rare thing when prospective clients […]


Best practices for connecting faxes to IP networks

As widespread as IP telephony and unified communications are, it is often assumed that all analog technologies leveraging telephony systems have advanced sufficiently to use VoIP. However, this is not the case. There are several useful and, for some businesses, vital applications that continue to operate in analog form. In this article, we’ll look at […]

Is This the End of Desk Phones as We Know Them?

Well, the Answer is Yes and No. Last November, we independently surveyed 486 business users who have access to both a desk phone at work and a smartphone to better understand how they use these communication devices to manage their business voice calls. What we found was sobering, if not predictable: Only one in two […]

LTS Unveils New Solutions in Home Automation at CEDIA Expo 2018

Over 20,000 technology professionals and integrators from across the globe gathered at the San Diego Convention Center in California for CEDIA Expo 2018. LT Security, Inc. (LTS) and over 500 exhibitors showcased their latest innovations in home automation technology. 2018 marked LTS’ second year at the CEDIA Expo, where they introduced new products for access […]

LTS Exhibits Growth and Innovation at ISC West 2018

Las Vegas, NV – The sound of drums roared throughout the Sands Expo Hall to kick off ISC West 2018. This year proved to be an enormous success for LTS, as they demonstrated growth and innovation to over 30,000 security professionals in attendance at their booth from April 11-13. This year, LTS’ 30×50 booth was sectioned […]